Privacy Policy

HVAC Air Consultants LLC is a family-owned heating and air conditioning company based in Gilbert, Arizona, licensed by the Arizona Registrar of Contractors (ROC #363380). You can reach us at (408) 518-9389. This policy explains how we collect, use, and protect information when you visit our website or contact us.

We may collect the following information:

• Your name, phone number, and email address
• Your service address
• Details you submit through our forms, such as the service you need and your message
• Basic website usage data, such as pages visited, browser type, and device information

We use your information to:

• Respond to your quote requests and questions
• Schedule and perform HVAC service
• Follow up on completed work or open requests
• Send service-related text messages and make calls about your request or appointment

If you opt in, HVAC Air Consultants LLC may send you text messages, including service updates, appointment reminders, and responses to your request.

• Consent to receive text messages is optional and is not a condition of purchasing any service.
• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to opt out. Reply HELP for help.
• Mobile opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes.

We do not sell your personal information. We share information only with service providers who help us run our business (such as scheduling, communication, and website tools), and only as needed to provide our services. We may also disclose information when required by law or to protect our rights and safety.

Our website may use cookies and similar technologies to keep the site working, remember preferences, and understand how visitors use it. You can block or delete cookies in your browser settings, though some features may not work as intended.

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your data. We keep personal information only as long as needed to provide services, meet legal obligations, and resolve disputes.

You can opt out of text messages at any time by replying STOP. You may also request access to, correction of, or deletion of your personal information by contacting us using the details below.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

We may update this policy from time to time. Changes take effect when posted on this page, and the "Last updated" date above will reflect the latest version.

If you have questions about this policy or your information, contact us:

• Phone: (408) 518-9389
• Or send a message through our contact page.